Daisy Recruitment

Customer Service Advisors

STATUSPosition filled
Salary: £8.07 per hour
Location Harrogate
Type: Temporary

The Client

Our client, a well-established and successful company based in Harrogate requires Customer Service Advisors to join a friendly and dedicated team, in a positive and welcoming workplace.

Must have experience or working in a Customer Service role.

Fixed Term contract available: 5th November 2018 to 28th December 2018

Requirements: -

  • Experience of delivering exceptional customer service
  • Excellent telephone manner
  • Strong communication skills
  • Ability to work well as part of a team
  • Experience of working towards and achieving targets
  • Good IT skills and experience of using Microsoft Office applications (Experience of using Microsoft Dynamics AX would be an advantage)

Usual working hours are 8.30am until 5.30pm Monday to Friday with some evening and weekend work at peak times. Normal working hours are 40 hours per week.

Full training is given for these positions. Free car parking on site. 25% staff discount on products. Free meals, drinks and snacks whilst at work.

The Role

Duties include: -

  • Delivering excellent customer service to all customers
  • Processing orders by phone and email
  • Providing advice to customers where needed
  • Dealing with order queries
  • Resolving any issues effectively and professionally

Requirements: -

  • Experience of delivering exceptional customer service
  • Excellent telephone manner
  • Strong communication skills
  • Ability to work well as part of a team
  • Experience of working towards and achieving targets
  • Good IT skills and experience of using Microsoft Office applications (Experience of using Microsoft Dynamics AX would be an advantage)

The Offer

Usual working hours are 8.30am until 5.30pm Monday to Friday with some evening and weekend work at peak times. Normal working hours are 40 hours per week.

Full training is given for these positions. Free car parking on site. 25% staff discount on products. Free meals, drinks and snacks whilst at work.